Orders and Shipping
- Ordering process
You can view our entire product range without any obligation. You can comfortably browse through our categories or use the Search function.
Once you have selected an item, select the color, select your size and click on the 'ADD TO SHOPPING BAG' button. Review the items in your shopping bag by clicking the 'SHOPPING BAG' link at the top of the page. When you confirm your selected items to purchase, you will be asked if you want to place your order with or without a customer account. We suggest to checkout with an account as you will be able to benefit from various extras. At the next steps, you will be asked to provide your personal details, and to select the delivery and payment method.
The last step provides you with an overview of your order and allows you to check and edit any information of your order. Once you have successfully placed your order, you will receive an order confirmation e-mail. Please note that this e-mail only confirms the receipt of your order. Once your order has been accepted and dispatched, you will receive a separate confirmation e-mail.
- Changing or Cancelling an order
For technical reasons, it is not possible to change or cancel your online order once it has been processed and shipped.
Therefore, we kindly ask you to check your shopping bag carefully before finalizing your order
Please note that we only accept orders placed online via the Art Mania Online Store.
- Shipping information
Digital download
A download link will be sent to your email after payment
Wall & Home Decor, Accessories
** Additional information is available in each product’s description in our online store
** Estimated production time: 7–15 business days + shipping time, depending on the product and delivery location
** As soon as your products are ready to ship, we ship them out on the destination address
** "In stock" - delivery the next working day after receiving the order
** Fulfillment and shipping of a Buyer´s order will only occur after full payment is made by the Buyer in respect of such order
** The Buyer must provide accurate and complete information about the delivery in English. The Seller has the right to cancel any orders containing Buyer shipping information that is invalid or not in English. If an order containing invalid Buyer shipping information, or Buyer shipping information that is not in English, is shipped by the Seller but is unable to be delivered to the Buyer, such order delivery failure will be deemed Buyer´s fault and the Buyer will not be eligible for a refund or order re-shipment
** The Seller has the right to cancel any orders where the Buyer fails to provide this information. Moreover, if the Buyer fails to provide such information and the Seller is unable to deliver the Product(s) to Buyer, the delivery failure will be deemed Buyer fault and Buyer will not be eligible for a refund or order re-shipment
** Products are delivered only to the countries specified by the Seller in the product listings or in each product category
** Seller have the right to change delivery details from time to time and without prior notice, however, such change will not apply to any Products that have been ordered by a Buyer that are unfulfilled at the date of such change
** Holidays or other events may cause delays in the delivery of orders
** Shipping price: To get an accurate shipping price, we suggest adding your products to your cart and providing your shipping address
** We reserve the right to cancel an order on the basis of clear errors in pricing. In the event that a product does not have pricing information, the price has been set to EUR 0.00 or the price clearly deviates from its correct price (e.g. EUR 150.00 price has been set to EUR 15.00), the customer should have understood that the pricing information contains an error
** Customers ordering products for delivery outside Finland are responsible for any customs duties, taxes, or other government fees applicable to their order, in addition to postage fees
** ART MANIA is not responsible for any damages or delays which are due to force majeure or similar reasons beyond its control which it could not have reasonably predicted or the consequences of which could not be avoided. Force majeure and similar reasons consists of, but is not limited to the following: import and exports bans, industrial actions, sick leave of personnel, authority decisions, equipment or personnel related problems of cooperation ateliers, delays in fabric deliveries, disruptions in transportation, war, natural disasters, or any other similar reason. In the event the force majeure or similar reason continues for more than three months, both the consumer and ART MANIA have the right to cancel the order/agreement without any damage or other consequences
- IMPORTANT:
Once your order has been shipped, it is in the care of the courier or postal service. If your shipment is experiencing difficulties, please try to contact the postal service first. If you need further assistance, contact our customer service and we will try to resolve the issue.
If your shipment is lost, please contact us as soon as possible.
We are not responsible for any errors, delays or damages caused by shipping and courier services.
We handle shipping-related issues with our customers on a case-by-case basis.
Once you have received your parcel, please open it with care. We cannot be responsible for any items damaged during the opening of your parcel.